Support
Email us at support@tagspread.com and we'll get back to you. Tell us the email address on your account and what you were trying to do.
Email supportIf something isn't working
A listing failed. Open Activity in your dashboard. Each failed task says why, and most have a Retry button.
The extension says you're signed out of a site. Open that site in Chrome, log in as usual, then click the TagSpread icon in Chrome's toolbar. It checks again within a minute.
Nothing is happening on Depop, Vinted, Mercari or Poshmark. That work runs in your Chrome, so your computer needs to be on with Chrome open. eBay runs on our servers and doesn't need your computer.
Something looks wrong on one site. Click the TagSpread icon, press Run Test, then Copy Results, and paste the report into your email. It tells us what the site changed.
Billing and your account
Change or cancel your plan under Plan in your dashboard. Paid features last until the end of the period you've paid for, and your listings stay up.
Download your data or delete your account under Settings.
Forgot your password? Use "Forgot your password?" on the log in page.
More
Common questions are answered in the FAQ. See also our Terms of Service and Privacy Policy.