Terms of Service
Risks of using TagSpread
TagSpread automates actions on Depop, Vinted and Mercari (the "Marketplaces") using your own signed-in browser. By creating an account you confirm that you have read, understand and accept each of these risks.
- Automation is against the Marketplaces' rules. Depop, Vinted and Mercari each prohibit or restrict automated tools, bots or third-party software acting on your account. Using TagSpread may break those rules even though we pace actions to resemble a person.
- Your Marketplace accounts can be limited, suspended or permanently banned. If a Marketplace detects automation it may hide your listings, limit your account, hold or withhold your balance, remove reviews, or close the account. Vinted is known to act on this most strictly. We cannot prevent this, reverse it, or compensate you for it.
- We are not affiliated with any Marketplace. Depop, Vinted and Mercari have not approved, endorsed or partnered with TagSpread. Their names are used only to describe what the service works with.
- The same item can sell twice. We remove an item from the other Marketplaces after we detect a sale, but there is always a delay: up to your plan's sale-check interval (between 1 and 5 minutes), plus the time each removal takes. If a second buyer purchases within that window, you will have to cancel one order. Marketplaces may charge cancellation fees, lower your seller rating, or penalize your account for cancellations. You are responsible for handling every order.
- Nothing happens while your browser is closed. Listing, sale detection and removal only run while Chrome is open on a computer with the TagSpread extension installed and you are signed in to the Marketplaces. If your computer sleeps, loses internet, or you sign out of a Marketplace, sold items stay listed elsewhere until it is running again.
- Marketplaces change without notice, and the service can stop working. We rely on how each Marketplace's website works today. A change on their side can make listing, removal, sale detection or label retrieval fail, partly or completely, until we update the service. We will tell you about failures we detect, but we cannot guarantee we detect every one.
- Listings can come out wrong. Categories, sizes, brands, conditions and photos are converted between Marketplaces automatically and may be mapped incorrectly. You are responsible for checking every listing and for its accuracy.
- Prices are estimates. Automatic prices use the Marketplace fees you can see and edit on the Pricing page. Fees change; if they do, what you receive can be less than the amount you set. Check the actual fees on your Marketplace accounts.
- Shipping labels are relayed, not guaranteed. We try to fetch each label and send it to you, but a label can be late, missing or fail to download. You must still ship every order within each Marketplace's deadline, using the Marketplace's own order page if needed.
- The extension acts as you. It runs inside your signed-in browser sessions and can do anything those sessions allow, such as creating, editing and deleting your listings. Only install it on a computer you control, and don't share your TagSpread login.
1. Who can use TagSpread
You must be at least 18, or the age of majority where you live, and able to enter a binding agreement. You must follow the terms of each Marketplace you connect, and all laws that apply to what you sell, including consumer protection, tax and product-safety laws. One person or business per account.
2. What the service does
TagSpread lets you store items once and, through our browser extension, list them on the Marketplaces, watch for sales, remove items from other Marketplaces after a sale, notify you, and fetch shipping labels. Features vary by plan as described on the Plan page.
3. Your Marketplace accounts and data
- We never ask for, receive or store your Marketplace passwords. The extension uses the sessions you are already signed in to in your browser.
- We store what you give us and what the service needs to work: your email, a hashed password, your items and photos, listing links and IDs, sale records, shipping labels, pricing settings and activity history.
- Shipping labels contain buyers' names and addresses. We keep them only to deliver them to you and show them in your account. You must use buyer information only to fulfil that order and must follow the Marketplace's rules and privacy laws.
- We do not sell your data. We use service providers (such as hosting, email delivery and our payment processor, Stripe) who process data on our behalf.
- You can delete your items at any time and ask us to delete your account by emailing support@tagspread.com.
4. What you may not do
- List counterfeit, stolen, recalled or prohibited items, or anything a Marketplace does not allow.
- Use TagSpread to spam buyers, manipulate search or reviews, or evade a ban or restriction a Marketplace has placed on you.
- Use someone else's Marketplace account without their permission.
- Reverse-engineer, overload, resell or interfere with the service, or access other users' data.
We may suspend or close accounts that break these rules.
5. Plans, payment and cancellation
- The Free plan costs nothing and has the limits shown on the Plan page. Pro is $14.99 per month or $149.90 per year, and Business is $29.99 per month or $299.90 per year, plus any applicable tax.
- Free trial. You can try Pro or Business free for 14 days, once per person. No card is needed and you are not charged at the end of the trial. When it ends you move to the Free plan; items you already listed stay up, but you can't add more than Free allows. If you subscribe more than two days before your trial ends, your first charge is on the day the trial would have ended; if you subscribe in the last two days, you're charged when you subscribe. We may change or stop offering trials; that doesn't affect a trial you've already started.
- Paid plans renew automatically at the end of each month or year, whichever you chose, until you cancel. Payments are processed by Stripe; we never see your full card number.
- You can cancel anytime under Plan → Manage billing. You keep paid features until the end of the period you already paid for, then move to Free. We don't refund partial months or years, except where the law requires it.
- If a payment fails, paid features may stop after the payment processor's retry period.
- We may change prices with at least 30 days' notice by email. The new price applies from your next renewal after the notice period.
- Moving to a lower plan never takes down items already listed; you just can't add more than the lower plan allows.
6. No guarantee
The service is provided "as is" and "as available". To the fullest extent the law allows, we make no promise that it will be uninterrupted, error-free, timely or secure, that it will work with any Marketplace, or that any listing will be accepted, any sale detected, any item removed, or any label delivered.
7. Limits on our liability
To the fullest extent the law allows, we are not liable for any indirect, incidental, special or consequential losses, or for lost sales, lost profits, Marketplace fees or penalties, cancelled orders, or loss of, or restrictions on, any Marketplace account, balance, listings or reviews. Our total liability for any claim relating to the service is limited to the amount you paid us in the 3 months before the claim, or $50 if you paid nothing.
Some places don't allow some of these limits, so they may not all apply to you.
8. Your responsibility to us
If a Marketplace, buyer or anyone else brings a claim against us because of your listings, your sales, or your breaking these terms or a Marketplace's terms, you agree to cover our reasonable costs of that claim, to the extent the law allows.
9. Ending this agreement
You can stop using TagSpread and delete your account at any time. We can suspend or end your access if you break these terms, if a Marketplace or the law requires it, or if we stop offering the service; when we can, we'll give you notice and a chance to export your data.
10. Changes to these terms
If we change these terms materially, we'll show you the new version and ask you to accept it before you can keep using the service. If you don't accept, you can cancel your plan and stop using the service.
11. Law
These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules.
12. Contact
Questions about these terms: support@tagspread.com. How we handle your data is explained in our Privacy Policy.